At Structbay, we follow a straightforward return and refund process.

Returns are accepted within 24 hours of delivery only under the following conditions:

• If there are any quality concerns with the product. We stand behind every item sold on Structbay, and in such cases, we offer a hassle-free replacement regardless of the nature of the issue.

• If the product is damaged in transit or items are missing from your order.

Please Note:

• Returns will not be accepted for cases where the product has been ordered incorrectly or in excess by the customer.

• Products are eligible for return only if the packaging is intact and the item is unused.

Refunds:

• Once the return is approved, refunds will be initiated promptly to the original payment method or issued as Structbay Credits, based on your preference.