Order Processing & Confirmation

At Structbay, we prioritize quick and reliable delivery. Once your order is confirmed, our team processes and dispatches it within 20 minutes.

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Delivery Timeframes

• Orders placed between 8:00 AM and 8:00 PM will be delivered within 60, 90, or 120 minutes, depending on your pincode serviceability in Bangalore.

• Orders placed outside these hours will be delivered on the next business day.

• We currently deliver to all serviceable pincodes in Bangalore. You can check availability and estimated delivery time during checkout or on our homepage.

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Delivery Charges

We follow a simple, tier-based shipping fee structure based on your order value:

• Orders up to ₹5,000 → Flat fee of ₹199

• Orders between ₹5,001 and ₹10,000 → Flat fee of ₹99

• Orders above ₹10,000 → Free Shipping

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Delivery Schedule

Deliveries are made Monday to Saturday, between 8:00 AM and 8:00 PM.

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Tracking Your Order

• If you’re ordering via the Structbay mobile app, you can track your delivery in real-time directly within the app.

• If you place an order through our website, you will receive a live tracking link via WhatsApp to monitor your order status.

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Returns & Exchanges

For details about returns, replacements, or refunds, please refer to our Refund & Return Policy.

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Undeliverable Packages

• If a delivery cannot be completed due to an incorrect or incomplete address provided by the customer, a re-delivery fee may apply.

• Before re-attempting delivery, our team will contact you to verify the address.

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Contact Us

For questions or assistance regarding shipping and delivery, please reach out to us:

📞 Phone: +91 73488 44465
📧 Email: help@structbay.com